Privacy Policy

Who We Are

Range Water Conditioning is a family-owned water treatment company based in Grand Rapids, Minnesota. This privacy policy covers how we handle information collected through rangewater.com and through any forms, calls, or in-home visits related to our services.

What We Collect

When you fill out a quote form, request a water test, or send us a message through our contact page, we collect the information you provide. That includes your name, phone number, email address, home address, and any details you share about your water situation.

When you visit our website, we automatically log basic technical information that all websites log. That includes your IP address, browser type, pages visited, and time of visit. We use Google Analytics to understand which pages people find useful and where they come from.

How We Use It

We use your contact information to schedule a water test, send you a quote, answer your questions, or follow up on service you've requested. If you become a customer, we keep that information so we can service your system in the future.

We use website analytics data to make the site better. That's it. We don't build profiles to sell, and we don't mail printed ads to your house.

Who We Share It With

We don't sell your personal information to anyone. We share it only with companies that help us run our business, such as our website hosting provider, our email service, and the tools we use to manage customer records. Those companies are bound by their own privacy rules and only see the minimum they need to do their job.

If we're ever required by law to share information, we'll comply with the legal request. That's rare.

Cookies

Our site uses cookies for basic functionality and for anonymous analytics. You can turn off cookies in your browser settings if you want. Most of the site works fine without them, though some things like remembering your quote form progress won't work.

Your Rights

You can ask us to show you what information we have about you, correct it if it's wrong, or delete it entirely. Call or email and we'll take care of it. We're a small company, so the person who picks up the phone can help.

Kids

Our site isn't aimed at anyone under 13, and we don't knowingly collect information from anyone under 13. If you think we have your child's information, contact us and we'll delete it.

Security

We take reasonable steps to protect the information you give us. No website is perfectly secure, but we use standard encryption for form submissions and we keep customer records behind access controls. If we ever have a data breach affecting your information, we'll let you know.

Changes to This Policy

If we update this policy, we'll change the "last updated" date at the top. Big changes that affect your rights will get a more visible notice on the site.

Contact Us

Questions? Call us at +1 218-322-0575 or email us through the contact page. We're happy to answer anything.